Codes by Shrey

Usability Research

Nathan Sports Usability

Moderated usability research focused on product discovery, purchase decision drivers, customer retention, mobile interaction friction, and redesign recommendations for sports hydration products.

Research Lens

  • Moderated user research
  • Purchase behavior and decision drivers
  • Customer retention opportunities
  • Mobile usability friction
  • Redesign recommendations

Domain

Sports product UX

Methods

Moderated research, usability

Focus

Mobile discovery and conversion

Output

Findings and recommendations

Research Goal

The study examined how users discover products, compare hydration options, interpret purchase cues, and move through mobile product pages.

User Behavior

The work looked beyond task completion to the decision-making moments that influence trust, fit, perceived value, and repeat purchase behavior.

Friction Areas

Mobile interaction friction, product information hierarchy, comparison support, and retention cues were treated as practical design levers.

Portfolio Relevance

This project demonstrates applied human factors outside clinical AI: research planning, participant-facing moderation, synthesis, and presentation-ready product recommendations.

Research Brief Draft

This page is the current public research brief. A fuller PRD or study report would include participant criteria, task flows, research questions, severity-ranked findings, design recommendations, and measurable follow-up hypotheses.